Articles

Recent HRM Articles

  • All
  • Compensation and Benefits
  • Compliance
  • Employee Relations
  • Leadership and Culture
  • Policies and Procedures
  • Recruiting and Retention
All
  • All
  • Compensation and Benefits
  • Compliance
  • Employee Relations
  • Leadership and Culture
  • Policies and Procedures
  • Recruiting and Retention

Supporting Working Parents as a Recruitment and Retention Strategy

Question:  We have several employees, primarily mothers, who are parenting younger children. Are there strategies we should consider for recruiting, retaining and better supporting these employees? We notice that some of them struggle to balance child care, school and work schedules.   Answer:  According to data collected by Harvard University, approximately 73% of all employees have some type of caregiving ...
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Utilizing “Unretired” Workers to Address Hiring Challenges

Question:  We are really struggling to retain our administrative staff. Not only is it challenging to find qualified people, but those that we have hired end up not working out for a variety of reasons. These roles are so important to help our busy company run smoothly. Are there other strategies we should try to find and retain strong office ...
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Implementing a Painless Performance Evaluation Process

Question:  I know I am supposed to conduct employee evaluations on a regular basis. I understand why they are important, and I have the best intentions of doing them each year. However, I struggle to complete them. In fact, I dread it! Do you have any tips to make this process less painful and more productive for me and my ...
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How to Address Derogatory Comments you Overhear Among Staff Members

QUESTION:  I hired a woman with very little experience as my Office Manager. She retired from the corporate world and understands management better than anyone I know. She has cleaned up the office and we no longer have excessive absenteeism and tardiness; people are working together and productivity is up. She had to do this with some tough love, but ...
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Do I really need an Employee Handbook?

QUESTION:  I have a small business with only three employees. With such a small company, why do I need an employee handbook and what are the minimum policies I can get away with?   ANSWER:  If you have one employee or 20 employees, you need an employee handbook. This is the best tool to communicate your rules/expectations with your team ...
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Attracting Qualified Candidates

QUESTION: Like many employers in this job market, we are struggling to recruit new staff. We have many positions unfilled at all levels of the company. What are some new strategies we might try to stand out from our competitors and attract qualified candidates?   ANSWER:  You are right. It is a tight labor market right now. The “great resignation” ...
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Resolving Conflict Between Employees

QUESTION: We have an employee that supports several of our staff and her communication style and approach can sometimes be abrasive. As a result, her co-workers either avoid interaction all together or they disagree, sometimes by arguing in the office. Neither of these responses are productive and are negatively impacting employees, and more concerning, are starting to be visible to ...
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Access to Confidential Employee Data

QUESTION: We have an employee who gained access to confidential employee information. How should we respond to the employee and prevent this from happening again?   ANSWER:  When thinking about data security, we often think about protecting customer or patient data, including adhering to HIPAA or FERPA regulations, depending on the industry. Businesses sometimes don’t put enough emphasis on also ...
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The Power of Stay Interviews

QUESTION: I am trying to fill a position and am not having a lot of luck. When I talk to my colleagues, it seems I am not alone in my recruiting struggle. While I’m trying to work every angle, the clock is ticking.  My team is doing more with less and I can see the signs of burnout all around ...
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Holiday Celebrations When Employees are Remote

QUESTION:  I am at a loss for how to celebrate the holidays with my remote staff. I used to invite the team over to my house for dinner, drinks, and some holiday cheer. It’s something we all looked forward to, but now we have several remote staff who live far away. Do you have any suggestions for how I could ...
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Navigating a Crisis with your Humanity, Sanity, and Team Still Intact

Question:  In addition to the COVID 19 pandemic, there seems to be many crises that have impacted our business. We are unsure how to respond to these and balance the employee needs as well as our business requirements. Can you help guide us?   Answer:  No one is “ready” for a crisis, and we all dread them. The crisis may ...
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Personal Phone Use at Work – A Blessing or a Curse?

QUESTION:  Smart phones are everywhere, and I must admit they are helpful in the operation of my company. The problem I am facing is the wasted time employees spend on their phones on non-job-related activities. I know that members of my staff spend work time on social media, playing games, and texting because I’ve caught them doing it. I have ...
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