Who we are


Your Trusted HR Advisor

Human  Resource Management Services (HRM Services) provides cost-effective and management-focused solutions to some of the most difficult problems employers face. With over 20 years in business, our expertise includes HR strategy development, leadership training, recruiting support, and policy & procedure development and implementation.

We have been providing HR consulting services to Michigan businesses since 1995. Every one of our team members are certified professionals in Human Resource Management; seasoned veterans with years of real-world HR experience in both large and small employment settings. Chances are that when you call us, you’ll get personally greeted by name, and you can count on us to be your down to Earth, go-to HR experts.

Our team of professionals has seen it all—from real-time crisis management to successfully implementing new procedures—and we understand how to get from problem to solution. HR is personal, and we understand that; it’s why we take the time to understand each of our client’s unique stories.

Contact HRM Services today to learn how we can help you successfully create and manage a workplace that will attract and retain the best and brightest team members, and provide you with an HR strategy that will power your company towards sustainable success.

Meet Your HR Experts

Jodi Schafer


Jodi Schafer is a certified Senior Professional in Human Resources (SPHR, SHRM-SCP) and the owner of Human Resource Management Services. Jodi has a Bachelor’s degree in psychology and education from Kalamazoo College and over 20 years of experience in Human Resource management. She was recognized as one of the ’10 Over the Next Ten’ in the next generation of business leaders by the Lansing Regional Chamber of Commerce and accepted the MSAE Association Choice award on behalf of HRM for the consulting services category. Jodi sits on several statewide committees focused on Human Resource policy and leadership development. She is a regular contributor to various industry publications and author of a ready-to-use HR system for small employers. Jodi conducts speaking engagements and training seminars on all aspects of human resources including employee relations, leadership skills, performance development, onboarding, recruitment, and retention.

Andie Creamer


Andie Creamer has more than 25 years of management experience including Human Resource management, and has extensive knowledge of the day-to-day Human Resource challenges that businesses face. Her areas of focus are employee relations, FMLA implementation and administration, policy and handbook development, compliance, unemployment claims and personnel file management. She has a bachelor of arts and science degree from Michigan State University, School of Social Work, and received her Certified Human Resource Specialist (CHRS) certification from MSU, School of Labor and Industrial Relations.

Marcia Cornell


Marcia Cornell is a Certified Human Resources Specialist (CHRS) with a Bachelor’s degree in Human Resources Management from Spring Arbor University. With over 25 years as a top human resources executive in a government setting, Marcia holds extensive experience in all things Human Resources. She has in-depth experience in project management, budgeting and compensation program management, strategic planning, supervision and leadership, recruitment and retention, personnel training, problem solving, developing and administering policies and procedures.

Tori Richards


Tori Richards had the pleasure of joining the team at HRM Services in 2015. Her knowledge varies from the management of day-to-day operations such as employee relations, the development of policies, procedures, and recruitment, to big picture strategic planning such as benefits structure, succession planning, developing workplace culture, and more. Tori has her undergraduate degree from Michigan State University in Human Resources Management; a graduate degree from Central Michigan University in Human Resources Administration; and she received the Certified Professional in Human Resources Management (SHRM-CP) from the Society for Human Resources Management.

Ann Hall


Ann Hall brings a diverse management background with more than 30 years of senior leadership experience in educational, non-profit and financial organizations. With experience in all aspects of human resource administration and strategic planning, her current areas of focus include leadership development, employee training, conflict resolution, mediation, and workplace investigation. Ann has a Masters degree in Human Resource Administration from Central Michigan University and has earned certifications in general civil mediation and civil rights investigation.

Alissa Parks


Alissa Parks is a Certified Human Resources Specialist (CHRS) with a Master’s degree in Public Policy and Administration from Michigan State University. Alissa has over 20 years of administrative experience within the government and non-profit sector, where she led a variety of statewide initiatives, programs, operations, and teams. She is a skilled facilitator and trainer, with expertise in strategic planning, team building, and coaching. Alissa also has in-depth experience in project management, supervision and leadership, data-based decision making, recruitment and retention, and developing and administering policies, processes, and procedures.

Caryn Bedford


Caryn Bedford is certified as a Senior Human Resources Professional (SPHR) and has focused her career in the areas of talent development, talent acquisition, and employee engagement.  She works with organizations to create a culture where employees will thrive. Caryn has over 10 years of experience as a leadership coach for executives, mid-level managers and front-line supervisors.  She obtained her Master’s degree in University Administration with an emphasis in Career Development from Michigan State University and a Bachelor’s degree in Psychology from Eastern Michigan University. She has also earned a certificate in Leadership from the University of Michigan, is a Certified Professional Coach (CPC) in Energy Leadership, and a Certified DiSC Facilitator. 

Ready to get started?

It normally takes years of training to build a great HR department. With our help, you can have a reliable source for all your HR needs, and concentrate instead on what your business does best.


HR Hot Topics August 2023 - NEW I-9 and Verification Rule Changes

Hello Leaders, Welcome to August’s edition of HR Hot Topics! This month we bring you the new I-9 form and we explore recent verification rule changes made to the I-9 process.